Patients' Rights & Responsibilities

As a patient of the NHS you have the following rights:

    • You are entitled to receive health care on the basis of clinical need, regardless of your income

    • You are entitled to be registered with a General Practitioner (GP)

    • You are legally entitled to accept or refuse treatment as you see fit

    • You can refuse to be examined or treated in the presence of medical students

    • You can refuse to be involved in research trials

    • You are entitled to equal treatment regardless of race, gender, age or disability

    • You have the right to information on GPs in your area and the services they provide

    • You are legally entitled to make a complaint about health services

    • You have the right to confidentiality

    • You have a legal entitlement to view your health record

As a patient you have the following responsibilities:

    • To keep an appointment and arrive on time

    • Ensure that your address is correct at all times.   If you move house, change address or telephone contact number, please inform the surgery

    • Treat all health care staff in a reasonable, courteous manner

    • Use emergency services in a responsible manner

    • Take care with medicines. Medicines are for one person only and should not be shared.  

    • Unwanted medicines should be taken to a chemist for safe disposal
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